What's New in Dentrix

New features to help your team be more productive and more profitable.

February 2025 Release

by | Feb 19, 2025

The February 2025 releases of Dentrix include the following features:

  • Appointment Book: Add new patient and add new minor patient (Beta only)
  • Office Manager
  • Insurance Eligibility
  • Miscellaneous
  • Bug Fixes

Appointment Book

  • (Beta only) In the Appointment Book, the Add a New Patient dialog box was redesigned allowing you to enter all the new patient information you need to create a minor’s new patient file while simultaneously creating the minor’s appointment. The redesigned Add a New Patient dialog box was also added to the Family File to streamline the process for creating a minor’s new patient file.
  • (Beta only) In the Appointment Book, the Add a New Patient dialog box was redesigned allowing you to enter all the new patient information you need to create a new patient file while simultaneously creating an appointment for the new patient. The redesigned Add a New Patient dialog box was also added to the Family File to streamline the process for creating a new patient.
  • A minimum size limit was added to the Appointment Book to prevent the What’s New, Chat, and Practice Notifications icons from being hidden when you re-size the Appointment Book.

Office Manager

  • You can now replace the default operatory titles in the Appointment Book with more descriptive ones, and using the Appointment Book’s Setup View dialog box, you can change the order of the Appointment Book’s columns to be more reflective of how your office is set up.
  • The Practice Resource Setup dialog box was modified to make setting up resources in Dentrix more intuitive.

Insurance Eligibility

  • In the Eligibility Report, null values now appear as an em dash (– ) instead of as “None.”
  • In the Eligibility Response Report, a benefit note describing the coverage for a procedure now only occurs once instead being repeated multiple times.
  • A disclaimer was added to the end of the Eligibility Response Report.

Miscellaneous

  • If you re-size and/or relocate the Practice Notifications window and then close the Practice Notifications window or the Appointment Book, the Practice Notifications window reopens in the same size and location as you closed it.
  • In the Signature Manager, the Note Date in Clinical Notes is now the same date as the appointment date.
  • In the Insurance Claim Information dialog box, if you select Hosp, you can now enter the facility’s NPI in the text box.

Bug Fixes

  • The QuickBill Electronic Statement Submission History window listed all statements regardless of whether you selected the Include Statements Not Sent option. (25.2)
  • If you refreshed the Document Center after selecting an improperly formatted provider, Dentrix selected a new provider at random. (25.2)
  • In the Document Center, the warning that appeared when you cleared the All Document Types checkbox did not close when you re-selected the All Document Types checkbox. (25.2)
  • Filtering documents in the Document Center by family returned incorrect results. (25.2)
  • Dentrix modules incorrectly resized automatically when Scaling/DPI in Microsoft Windows is set over 100%. (25.2)
  • If you enable Chart Notations in the Patient Chart, make notations for the selected patient, and then select a new patient, the notations you made for the first patient are incorrectly applied to the new selected patient. (25.2)
  • The Send Payment Request by Text dialog box only displayed the guarantor’s name and phone numbers instead of the names and phone numbers of each family member. (25.2)
  • Claims submitted to DentalXChange were rejected because they specified quadrants instead of tooth numbers. (25.2)
  • Dentrix incorrectly allowed you to change a provider from Primary to Secondary. (25.3)
  • If you removed a payment using the Import Payment dialog box, the payment was not removed until you closed and then re-opened the dialog box. (25.3)
  • Items in the Select Patient dialog box do not display correctly when you use a high resolution or a 4k monitor. (25.3)
  • In the Select Patient dialog box, if you right-clicked a patient’s name in the Previously Selected Patients list, and then clicked More Info, the previously selected patient incorrectly appeared in the More Info dialog box. (25.3)
  • In the Ledger, the estimated patient portion and estimated dental insurance portion were incorrect if the patient had primary and secondary insurance coverage. (25.3)
  • If you clicked the Advanced Search tab in the Select Guarantor dialog box, the search results returned the names of non-guarantors. (25.3)
  • You were unable to activate or add new users if you enabled Active Directory. (25.3)
  • An Unhandled Exception error occurred if you selected a specific patient for Rx Report. (25.3)
  • When you made an eligibility On Demand Request in the Family File or the Appointment Book, the eligibility notification appeared in the background instead of the foreground. (25.3)

View the Release Guide.

These versions of Dentrix are known as 25.2 and 25.3.

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