September 2025 Releases

The September 2025 releases of Dentrix include the following features:

Family File

The Dentrix Imaging window has been modified to be more intuitive and easier to use.
The Imaging panel and the Imaging toolbar icons were modified.

The Active Provider and Inactive Patients and/or Providers filters no longer reset when you close and then reopen the Signature Manager.
The panels in the Office Journal now have minimum size restrictions.
A Search box was added to the Medications tab in the Health History Setup dialog box.
You can now generate a Patient Forms QR code that your patients can scan while they are in your office to complete or begin a form.
The Claim Status Notes dialog box has been redesigned. (Beta only)
A new permission (View Guarantor Payments) was added to the Setup User Permissions dialog box.
If you have enabled passwords, you can now run a new report called Practice Treatment Case Status Totals.
Your patients without insurance can now scan a QR code to view insurance options from DentalPlans.

When the insurance subscriber provides dependent coverage and is not a family member, box 18 of the insurance claim incorrectly displays “SELF” instead of “OTHER.” (25.17)
When the entitlement feature was inactive, practices were incorrectly routed to Dentrix Forms. (25.17)
Pressing the Tab key, incorrectly navigated the toolbar buttons instead of navigating through the controls on the Family File cards. (25.17)
In the Treatment Planner, when you clicked the Update Case Status toolbar button, and then clicked Follow-Up Made or Proposed, the Reason in the Update Current Case Status dialog box was not saved. (25.17)
When the report for uninsured patients was printed, the DentalPlans QR code and phone number did not appear on the printout. (25.17)
The Primary Provider search in the New Patient dialog box was not performing searches correctly. (25.18)
When you added insurance to a patient in the new Family File, the Insurance Information dialog box incorrectly defaulted to the Medical Insurance tab instead of the Dental Insurance tab. (25.18)
In Dentrix 25.16, the Appointment Book stopped responding when the Missing Payer Connections warning message appeared. (25.18)
If you used multiple monitors, the new Family File sometimes incorrectly opened without appearing on any monitor. (25.18)
After some practices upgraded Dentrix, the online scheduler no longer wrote the patient’s phone number to Jarvis. (25.18)

These versions of Dentrix are known as 25.17 and 25.18.