What's New in Dentrix

New features to help your team be more productive and more profitable.

The August 2025 releases of Dentrix include the following features:

  • Family File (Beta only)
  • New Patient Intake Process
  • Miscellaneous Features
  • Bug Fixes

Family File

  • You can now customize the Family File toolbar by inserting separators and adding, removing, or rearranging toolbar buttons. You can reverse any changes you make to the toolbar at any time.
  • You can now click the Try the New Family File toggle to close the classic Family File and open the new Family File.
  • You can now click the New Family File toggle to close the new Family File and open the classic Family File.
  • The new Family File now includes toolbar buttons from which you can open other Dentrix modules or select a patient.
  • The new Family File now includes an Edit menu from which you can edit family relations, set a head of household, or delete a patient or a family.

New Patient Intake Process

We’re excited to introduce a faster, more efficient way to bring new patients into your practice. Our updated intake process simplifies appointment scheduling by collecting essential patient and insurance information before the patient even walks through the door.

Here’s what’s new:

Simplified Pediatric Setup

  • Easily create a non-patient head-of-household at the same time as you enter pediatric patients records.

Instant Family Assignment

  • Assign new patients to an existing family at the time of creation, automatically sharing address and billing details.

Track No-Shows with Ease

  • Patients who miss their first appointment are automatically added to the Unscheduled New Patient List. You can clean up these records manually or let Dentrix handle it for you.

Watch this video to preview the change (Duration 3:05)


Miscellaneous Features

  • You can now more easily revalidate and reinstall your Windows network credentials when a workstation cannot access the Common Share folder on the server.
  • The classic Family File window now includes a New Dentrix Forms button. Click the button to open a web page that outlines the benefits of the new forms feature and allows you to consent to be notified of new product features.
  • When you open Dentrix Imaging, a splash screen appears announcing an improved workflow for taking X-rays using your DEXIS sensor. Also included is a video tour of Dentrix Imaging.
  • You can now view a single page that lists all available features of Dentrix Pay and QuickBill Premium. Links on that page open web pages explaining the benefits of Dentrix Pay and QuickBill.
  • Coming soon, enable or disable sending billing statements automatically once you close a claim to improve efficiency and accelerate collections.

Bug Fixes

  • A ZIP code warning incorrectly appeared repeatedly when you created a new family in the Family File. (25.15)
  • Importing UPMC coverage benefits overwrote the coverage table and/or cleared the coverage table when Dentrix was closed and opened. (25.15)
  • Deleting an appointment from the Pinboard did not remove the Pinboard icon until you re-opened the Appointment Book. (25.15)
  • If an appointment was created for a patient who already had a first visit date, the appointment was incorrectly designated as a “new Patient” (NP) appointment. (25.16)
  • All Dentrix claims were incorrectly labeled orthodontic claims. (25.16)
  • Payor IDs were not being updated. (25.16)
  • After you recalculated totals, aging amounts in the Aging Report were incorrect. (25.16)
  • With Dentrix Pay enabled, the amount of a guarantor’s outstanding balance did not appear in the Appointment Information dialog box. (25.16)

View the Release Guide.

These versions of Dentrix are known as 25.15 and 25.16.