What's New in Dentrix

New features to help your team be more productive and more profitable.

The newest version of Dentrix includes these features:

  • Updated Gender Field
  • Insurance Estimate Improvements
  • Claim Status Notes
  • Bug Fixes

Updated Gender Field

  • Ability to select a ‘Other’ gender in Dentrix
  • Questionnaires, eClaims, and printed claims have a third-gender option

Insurance Estimate Improvements

Recently included information for Insurance Estimates:
• Partially paid claims
• Improve PPO estimates using Allowed Amounts
• Remaining Estimate for partially paid claims shows on the claim window
• The Itemize Payment window shows a brief explanation of how the Amount was calculated and allows for a quicker workflow to update Paid and Allowed Amounts


Claim Status Notes

Note: Additional improvements were introduced to Claim Status Notes in subsequent releases. See an updated video in the December 2022 release.

Claim status notes have been refreshed with new statuses and quick methods to add notes


Miscellaneous Bug Fixes

  • Dentrix Pay failing some transactions for saved cards
  • Ledger freezing when sending eClaims
  • Pre-submission report not matching attachment requirements when sending eClaims
  • Ledger freezing after clicking selected procedures icon
  • Office fee schedule not appearing after removing previous fee schedule
  • Document Center unable to preview .tiff files

View the Release Guide.

This version of Dentrix was known as Dentrix G7.7. This build of this version of Dentrix is 17.7.34.0.